How to Order
Ordering By Telephone
Order Toll Free by calling 1-800-957 D.E.L.S. (3357)
Please call Monday through Friday 8:00 a.m. to 4:00 p.m. EST. Please have your order information ready including item name, quantity needed, credit card number and expiration date.
Ordering By Fax
You can fax your order to: 1-508-763-4887 24 hours a day, 7 days a week. Please include all the information on the product and make sure to give us your shipping address and phone number. A credit card number and expiration date must accompany all faxed orders.
Ordering By Mail
When ordering by mail, please include all information of product, description, quantity and the price. Please include a check or money order for the total amount due or provide your credit card information.
All orders shipped UPS Ground. Price calculated to U.P.S. charges.
All prices listed in the catalog are subject to change without notice. Although we have made every attempt to ensure accuracy in pricing, we are not responsible for typographical errors in price or item description in the online catalog.
Please allow 6-8 weeks for delivery of all custom orders.
All items in stock will be shipped within 5 business days. Partial orders will be shipped unless otherwise specified or requested. Items not shipped with original order will be placed on backorder.
Returns and exchanges must be accompanied with the original invoice or sales receipt along with an explanation of the return. Merchandise credit will be issued for all returns. No returns will be accepted after 60 days.
Custom orders and personalized items are non-refundable and non-returnable.
A 30% restocking fee will apply to the following types of returns:
- Custom ordered/sized items that were made per your specifications.
- Items not accompanied by original sales receipt or invoice.
- Items returned after 60 days.